Account Representative - State Farm Agent Team Member Southern Wake County, NC

Future Opening: Account Representative - State Farm Agent Team Member

Full Time • Southern Wake County, NC
ROLE DESCRIPTION:
As a team member for Michael Haller's State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. This is a position that will utilize both customer service skills as well as the ability to fulfill our policy holder's needs.
 

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations. 
  • Provide quotes and write new business to fulfill policy holder's needs.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Ability and willingness to obtain necessary licensing to sell insurance in NC
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Must have a desire to "do the right thing".
BENEFITS:
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Fun Work Environment
  • Retirement Savings Plan
Compensation: $35,000.00 - $65,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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